At 1com, the more you play, the better your experience gets. The VIP programme has four tiers — Silver, Gold, Platinum, and Diamond — each one unlocking practical benefits like faster withdrawals, improved bonuses, and dedicated support that actually makes a difference.
Most betting platforms have a loyalty programme that looks good on paper but doesn't deliver much in practice. The 1com VIP system is built differently — the benefits at each tier are specific and functional, not just cosmetic upgrades or labels on your profile page.
Your VIP progress is tracked automatically. Every bet you place across the sportsbook and every PKR you wager in the casino contributes to your tier progress. There's no separate enrolment, no application form — your account starts accumulating points from your very first bet and the dashboard shows you exactly where you stand and how far you are from the next tier.
The system is designed around what Pakistani players actually value. Faster withdrawals to JazzCash, Easypaisa, and bank accounts. Better bonus terms that don't come loaded with wagering requirements that are difficult to clear. Access to a support line that responds quickly. These are the things that matter when you're an active bettor, and they're what 1com has made the focus of the VIP programme.
Tier progression at 1com is calculated based on your total wagering activity across a rolling period. Both sports betting and casino activity count toward your progress. The more consistently you play — particularly during high-volume events like the Pakistan Super League or ICC tournaments — the faster your tier advances.
Your VIP tier is visible in the account dashboard, along with a progress indicator showing your current position within that tier. When you cross the threshold for the next tier, the upgrade happens automatically and the new benefits apply immediately. You'll receive a notification in the app and by email when your tier changes.
Tiers at 1com are retained for a set period based on your sustained activity level. A tier won't drop immediately if you take a break — the system accounts for natural fluctuations in play. Full details of the tier retention policy are in the Terms and Conditions, which we recommend reading before you base any betting decisions on your tier status.
Progress through all four tiers based on your total betting and casino activity. Every PKR wagered counts.
Responsible Gaming Note: The VIP programme rewards active players. Before increasing your betting activity to progress tiers, make sure you're playing within a budget you're comfortable with. No tier benefit is worth betting beyond your means. Set deposit and loss limits from your account settings.
Each tier at 1com builds on the last. Here's a clear breakdown of what you actually get at each level.
Your starting point. Every registered player begins at Silver and builds from here.
For regular players who bet consistently across cricket, PSL, or casino throughout the month.
Reserved for high-volume players who are active across multiple sports and casino categories.
The top tier. For 1com's most active players — the benefits here reflect a genuinely premium experience.
A straight comparison of what each tier includes so you can see exactly what you're working towards.
| Benefit | Silver | Gold | Platinum | Diamond |
|---|---|---|---|---|
| Full Platform Access | ||||
| JazzCash / Easypaisa Deposits | ||||
| Faster Withdrawal Processing | – | Yes | Priority | Fastest |
| Exclusive Bonus Promotions | – | Gold tier | Personalised | Highest rates |
| Dedicated Support | Standard queue | Priority queue | Dedicated line | Account manager |
| Higher Withdrawal Limits | – | – | ||
| Early Feature Access | – | – | ||
| Named Account Manager | – | – | – | |
| Exclusive Event Access | – | – | – |
Benefit specifics and tier thresholds are detailed in full in the Terms and Conditions. All tiers require players to be 18 or above.
The word "VIP" gets used loosely by a lot of platforms. At 1com, it's attached to things you can feel when you use the account. The clearest example is withdrawal speed. A Silver-tier user and a Diamond-tier user both have access to JazzCash and Easypaisa withdrawals — but the processing time is different. Diamond members get the fastest turnaround. During PSL season, when you might be withdrawing winnings from a live bet that settled mid-match, that speed difference is genuinely noticeable.
The support difference is similarly practical. At Silver, you go into the same queue as every other user. At Platinum and Diamond, you get through faster — and at Diamond, you have a named account manager who knows your account and can resolve issues without you explaining the context from scratch every time. For players who are depositing and betting regularly in PKR, this kind of relationship makes the experience smoother.
Bonus offers at Gold, Platinum, and Diamond levels are more valuable not just because of the size but because of the terms attached to them. Higher-tier bonuses at 1com typically come with more achievable requirements — the kind you can clear through normal betting activity rather than having to change how you play just to qualify. The specific terms of any active bonus are always shown clearly in your account before you claim.
Personalised offers at Platinum and Diamond mean the promotions you receive are based on what you actually bet on. If you're primarily a cricket bettor who follows PSL and international fixtures, the bonuses you see will reflect that — not generic casino offers that aren't relevant to how you use the platform.
The PSL is the highest-activity period of the year for most 1com users, and VIP tier benefits are most visible at this time. Gold and above members receive early access to PSL special markets — propositions and live markets that open before they're visible to the general platform. Diamond members are also eligible for invitation-only PSL promotions that run during the tournament.
It's worth noting: PSL season is also a time when betting activity naturally increases, and with it the risk of overspending. The VIP programme's benefits don't change the nature of sports betting — outcomes are still uncertain and no market offers a guaranteed return. Use the deposit and session limit tools in your account settings to keep your activity in check regardless of what tier you're at.
Casino activity — live tables, slots, and the game lobby — all contribute to VIP tier progress the same way that sportsbook activity does. Platinum and Diamond members playing live Baccarat or Roulette at 1com have access to higher table limits and, at Diamond level, dedicated live table environments that aren't available to the general player pool. If the casino section is where most of your 1com activity takes place, the VIP programme still applies in full.
A closer look at the benefits that matter most to active players on the 1com platform.
Withdrawal processing speed is one of the most concrete VIP benefits. Gold gets you noticeably faster turnaround. Platinum and Diamond reduce it further. All withdrawals are in PKR to your registered payment method — JazzCash, Easypaisa, Raast, or bank account.
Diamond members are assigned a named account manager at 1com. This person knows your account history and can assist with withdrawal queries, bonus eligibility, and account management without you repeating your details every time you get in touch.
From Platinum upwards, bonus offers at 1com are tailored to your betting preferences. Cricket bettor? You'll see PSL and T20 focused offers. Casino-focused? Live table and slots promotions. Generic mass-market promotions give way to offers that match how you actually play.
From Gold tier upwards, support queries go to the front of the queue. At Platinum and Diamond, a dedicated line handles your queries separately from the general support pool. Faster resolution on deposit issues, account queries, and technical problems.
Gold and above members access PSL special markets earlier than the general player pool. Diamond members are eligible for invitation-only PSL promotions during the tournament. T20 and ICC event coverage also comes with tier-specific offers across the VIP levels.
Platinum and Diamond tiers at 1com unlock higher withdrawal limits, allowing larger single withdrawals in PKR without additional processing steps. For active players with consistent betting activity, this removes a common friction point.
The most straightforward way to progress through the 1com VIP tiers is to bet consistently across the areas of the platform you already enjoy. If cricket is your main focus — PSL, T20 internationals, ICC events — then keeping up your betting activity during those tournaments will naturally build your tier progress faster than sporadic large bets between events.
Spreading your activity across both sports betting and casino play accumulates progress across both product areas, which can accelerate tier movement compared to using only one part of the platform. That said, don't change how you play just to accumulate points faster — VIP benefits are a reward for your natural activity, not a target to chase by betting more than you planned.
A faster withdrawal processing time is a genuine convenience. An account manager who knows your profile saves time when something needs resolving. Higher withdrawal limits let you move larger amounts without extra steps. These are all practical benefits — but they don't change what betting is. Every bet you place involves financial risk. The odds on a cricket match, a PSL final, a live casino table — none of those shift in your favour because you're at Diamond tier.
1com recommends that all VIP members — at every tier — maintain their deposit and loss limits through their account settings. Being at a higher tier doesn't mean betting more is the right decision. It means your existing activity is recognised and rewarded. Keep the experience sustainable and enjoyable at whatever level feels right for your personal budget.
Your current VIP tier, your progress toward the next level, and the specific benefits available to you are all visible in your account dashboard — on the web platform and in the 1com mobile app. If you have questions about your tier or how the programme works in detail, the support team can walk you through it. Diamond members can direct those questions directly to their account manager.
The 1com mobile app shows your current tier, progress bar, and active VIP benefits from the account dashboard. Available for Android and iOS.
Common questions about the 1com VIP programme answered clearly.
Every bet you place at 1com counts toward your VIP progress. Register, deposit in PKR via JazzCash or Easypaisa, and start earning your way through the tiers. Silver is where everyone begins — but the benefits waiting at Gold, Platinum, and Diamond are worth playing toward.