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Got Questions About 1com? We Have Answers

Everything you want to know about betting, deposits, casino games, account access and responsible gaming — all in one place, written in plain English for Pakistan players.

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Easy Account Setup

Register in under two minutes using your mobile number. No complicated verification steps to get started — just fill in the basics and you are in.

PKR Deposits & Withdrawals

Add funds via JazzCash, Easypaisa, Raast or bank transfer — all in PKR. Withdrawals go back to your mobile wallet fast, with no hidden deductions.

Live Cricket Odds

Bet on PSL, T20 internationals, and ODI series with live ball-by-ball markets. Odds update in real time so you always get a fair price on the action.

Live Casino 24/7

Real dealers, HD streams, and classic table games available around the clock. Baccarat, Blackjack, Roulette and Teen Patti all under one roof.

Mobile App

The 1com app gives you full account access, live betting and casino games on the go. Available for Android and iOS — lightweight install, smooth performance.

Responsible Gaming Tools

Set deposit limits, take a cooling-off break, or use self-exclusion from your account settings. Betting at 1com is for adults and should always stay within comfortable limits.

Everything You Need to Know About 1com

Whether you are brand new to online betting or you have been playing for years, it is completely normal to have questions before you commit your time and money to a platform. This FAQ page covers the most common things that Pakistan players ask about 1com — from how to create an account and make your first PKR deposit, to how live cricket betting works and what responsible gaming tools are available.

The answers here are written in plain, straightforward English. No technical jargon, no vague corporate language. If you still cannot find what you are looking for after reading through this page, the support team is available around the clock through the in-app chat and email. You can also explore specific sections of the site — the Platform page has a full overview of features, and the Responsible Gaming page goes into more detail on self-management tools.

Account & Registration

Go to the Register page and fill in your mobile number, choose a username, and set a password. The whole process takes under two minutes. Once you are registered, you can log in immediately and start exploring the platform before you even make a deposit.

You must be 18 years old or above to register and use 1com. This is a firm requirement and applies to all users regardless of location. We are committed to keeping the platform responsible and safe.

On the Login page, tap the "Forgot Password?" link. Enter the mobile number or email address linked to your account. You will receive a reset link or code. Follow the steps and you will have access again in a couple of minutes. If you do not receive the message, check that you are entering the correct contact detail, or reach out to support.

No. Each person is allowed one account only. Having multiple accounts is against our terms and can result in both accounts being suspended. If you have a problem with your existing account, contact support — they will sort it out without you needing to create a new one.

Log in and go to your account settings. From there you can update your display name, change your password, manage notification preferences, and review your transaction history. If you need to change the mobile number linked to your account, contact the support team directly.

Deposits & Withdrawals

1com supports JazzCash, Easypaisa, Raast, Bank Transfer, debit and credit cards, and mobile wallets. All transactions are processed in PKR, so there are no currency conversion issues or hidden fees from exchange rates.

JazzCash, Easypaisa and Raast deposits are typically credited instantly or within a few minutes. Bank transfers may take slightly longer depending on your bank. If a deposit has not appeared after 30 minutes, check the transaction status in your mobile wallet first, then contact support with the reference number.

Go to the wallet section in your account, select the withdrawal option, enter the amount, and choose your preferred method — JazzCash, Easypaisa, Raast or bank transfer. Withdrawals are processed back to the same method you used to deposit. Processing times vary by method but are generally fast for mobile wallets.

Minimum deposit amounts are kept accessible so that players of all budgets can participate. The exact limits depend on the payment method selected and are displayed clearly at the time of transaction. There are no surprise fees deducted from your deposit amount.

Sports Betting

Cricket is our most popular category and covers PSL, T20 internationals, ODI series, and domestic tournaments. Beyond cricket, 1com offers markets on Football, Esports (PUBG Mobile, CS2, Valorant), and various other international sports. New markets are added regularly ahead of major fixtures. Visit the Betting page for the full list.

Live betting lets you place wagers while a match is in progress. Odds change in real time based on the current score and game situation. For cricket, you can bet on the next wicket, the runs in an over, the match result, and dozens of other markets — all ball by ball. The live section is clearly marked in the Betting area once you are logged in.

Yes, absolutely. Both the mobile browser version and the 1com app are fully optimised for live betting. Many Pakistan players follow PSL matches on TV while placing live bets on their phones simultaneously. The app also sends push notifications when odds change or a new betting market opens during a match.

If a cricket match or any other event is abandoned or cancelled before the result is determined, bets are generally voided and your stake is returned to your wallet. The exact settlement rule depends on the specific market and is outlined in the Terms and Conditions. You can always check your bet history to confirm the settlement status.

Casino & Games

The Casino section covers live dealer games including Baccarat, Blackjack, Roulette and Teen Patti, hosted by real dealers in HD streams. The Game Lobby has hundreds of slot titles from leading providers, along with instant-win games and jackpot slots. New titles are added on a regular basis.

No separate plugin or software is needed. All casino games load directly in your browser or within the 1com app. Just log in, navigate to the Casino or Game Lobby section, and tap on any game to start playing. A stable internet connection gives the best experience for live dealer games.

Slot games use certified Random Number Generator (RNG) technology, meaning every spin result is independent and unpredictable. Live casino games are run by real dealers under camera, following standard table rules. Game providers are well-established names in the industry and their RNG software is regularly audited.

Mobile App

Visit the Download page to get the app for Android or iOS. The install file is lightweight and does not take long on a standard mobile data connection. Installation instructions are provided on the download page for both operating systems.

Yes. The app has full wallet functionality including deposits via JazzCash, Easypaisa, Raast and bank transfer, as well as withdrawal requests. Everything you can do on the desktop site is available in the app.

Yes, biometric login (fingerprint or Face ID depending on your device) is supported in the 1com app. You can enable it from your account settings after your first login. It is a quick way to skip the password screen when you want to check odds during a live match.

Responsible Gaming

Log in and go to your account settings. The Responsible Gaming section lets you set daily, weekly or monthly deposit limits in PKR. Once a limit is set, it takes effect immediately. Increasing a limit has a cooling-off period built in, but reducing your limit applies straight away.

Self-exclusion lets you temporarily pause your account for a set period — for example one week, one month, or longer. During this time you cannot log in, deposit, or place bets. It is available directly from your account settings, no questions asked. If you need it, use it. Visit the Responsible Gaming page for full guidance.

Step back. Betting should be entertainment, not a source of stress or financial pressure. If you notice you are chasing losses, spending more than you planned, or feeling anxious about bets, take a break. Use the deposit limit or self-exclusion feature, talk to someone you trust, and visit the Responsible Gaming page for practical self-help tools. There is no shame in taking a break — it is the smart move.

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Accepted Payments

All transactions in PKR. Fast, secure, no hidden fees.

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Safe Gaming Reminder

Set a budget before you start. Only bet what you can comfortably afford to lose. Take breaks, track your time, and never chase losses.

Responsible Gaming Tools

Still Have Questions? We Are Here to Help

If you did not find the answer above, our support team is available 24/7 through in-app chat. Or, if you are ready to get started, register a free account in under two minutes and explore the platform yourself.

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